Privacy Policy for Kenkaroad.com

1. Introduction

At Kenkaroad.com (“we,” “us,” or “our”), we are firmly committed to safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access, use, or engage with our website. We recognize the importance of privacy and data protection, and we strive to process all personal information with transparency, fairness, and accountability in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to the personal data collected via Kenkaroad.com and any related communications, interactions, or services accessed through our platform. Kenkaroad.com acts as the “data controller” regarding the processing of personal data described herein. As the data controller, we determine the purposes and means of processing your data and take full responsibility for compliance with applicable legal requirements.

3. Categories of Personal Data We Process

We collect and process the following categories of personal data:

a. Usage Data
This includes information about your interaction with our website, such as IP address, browser type and version, pages viewed, time and date of visits, time spent on pages, device identifiers, and other diagnostic data. This information helps us understand site performance and user behavior.

b. Account Data
When you register or create an account with us, we may collect your name, billing and/or shipping address, email address, and telephone number to facilitate services and communications.

c. Profile Data
We collect information related to your preferences, purchase history, product interests, and browsing behavior to provide a tailored experience on Kenkaroad.com.

d. Communication Data
Includes data originating from inquiries, support requests, responses to surveys, or records of communication with our support or sales teams via email or contact forms.

e. Technical Data
Encompasses device and system data, including device type, operating system, browser configurations, language preferences, and network settings.

f. Transaction Data
Relates to payments and purchases made on Kenkaroad.com, shipping and delivery details, invoicing, and transaction identifiers. Payment processing is conducted through third-party payment processors and complies with industry-standard payment protections.

g. Preference Data
Includes your consents for receiving marketing communications, promotional preferences, and any information provided through surveys or interest indicators.

4. Legal Bases for Processing

We rely on one or more of the following legal bases under GDPR and CCPA for processing personal data:

– Consent: For activities such as sending promotional materials or placing non-essential cookies.
– Contractual Necessity: To fulfill our obligations under a contract, including delivering products and services.
– Legitimate Interest: To enhance website functionality, detect fraud, provide support, or analyze usage patterns, provided such interests are not overridden by your fundamental rights.
– Legal Obligation: Where required to comply with lawful requests or legal duties.

5. Your Rights

Subject to certain limitations, you have the following rights concerning your personal data:

– Right of Access: You may request copies of your personal data.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: You can request deletion of your personal data in specific circumstances.
– Right to Restriction: You may ask us to restrict the processing of your data for lawful reasons.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used format or request transmission to another controller.
– Right to Object: You have the right to object to processing based on our legitimate interests or for direct marketing purposes.
– Right Not to Be Discriminated Against: Under CCPA, you will not be discriminated against for exercising your consumer rights.

To exercise these rights, contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your data, including but not limited to:

– Secure encryption of data in transit and at rest
– Role-based access controls and authentication requirements
– Routine data backups and recovery procedures
– Secure physical storage of server infrastructure, where applicable
– Organization-wide data privacy training and security awareness

While we adhere to high standards, no system is fully immune to security risks. We urge our users to practice safe browsing and account management.

7. International Data Transfers

Your data may be transferred to and processed in jurisdictions outside your country, including those that may not provide the same level of legal protection as in your region. When we transfer data internationally—including to service providers—we rely on standard contractual clauses approved by regulatory authorities and other legally compliant mechanisms to ensure adequate protection.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by legal, regulatory, or contractual obligations. Typical retention periods include:

– Account and Profile Data: retained for the duration of your account existence and for up to 24 months following account closure.
– Transaction Data: retained for regulatory and tax purposes for up to 7 years.
– Communication Data: retained for 36 months to support dispute resolution and service continuity.
– Analytics and Usage Data: retained in aggregated or anonymized formats where possible; otherwise, retained for up to 24 months.

9. Cookie Policy

We use cookies and similar technologies to distinguish users, improve website functionality, and enhance user experience. The cookies we deploy fall into the following categories:

– Essential Cookies: Necessary for website operations, such as remembering login sessions or preserving cart contents.
– Functional Cookies: Enable enhancements such as user preferences and region-specific displays.
– Analytics Cookies: Assist us in tracking and measuring how users interact with Kenkaroad.com to improve services.
– Performance Cookies: Help monitor uptime, load speeds, and user experience metrics across devices.

10. Cookie Management and Compliance

Users can manage cookie preferences through browser settings or by utilizing the cookie consent features available on Kenkaroad.com. We honor user choices and comply with both GDPR and CCPA consent frameworks. Where required by law, non-essential cookies are limited unless active consent has been provided.

Users retain the right to opt out of the sale or sharing of their personal data under applicable law, including CCPA. While we do not sell personal data, some advertising practices may constitute such under CCPA definitions. To opt out or change your cookie preferences, please refer to the consent banner or privacy settings available on the website.

11. Protection of Children’s Data

Kenkaroad.com does not knowingly collect or solicit personal data from children under the age of 13. If you believe a child has provided us with personal information without parental consent, please contact us at [email protected], and we will promptly take appropriate action to remove such data.

12. Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Where required, users will be notified of any material changes, typically through updates on this page or direct email notifications.

We encourage you to periodically review this Privacy Policy to remain informed about how your data is being protected.

13. Contact Information

For any inquiries, privacy concerns, or requests relating to this Privacy Policy, please contact us via email at: [email protected]

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We are committed to ensuring full compliance with applicable data protection laws and principles. If you have questions or wish to learn more about how we handle personal data, please do not hesitate to contact us.